Terms & Coditions

Simple rules for smooth service.

Welcome to Chai Social. By accessing, browsing our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

  1. General
    • This website is owned and operated by Chai Social.
    • By using our website, you confirm that you are accessing and using it responsibly and in accordance with your local laws.
    • We reserve the right to update or change these terms at any time without prior notice.
  1. Products & Services
    • We specialize in selling tea and related products.
    • All product descriptions, images, and pricing are provided in good faith. However, minor variations in colour, texture, or packaging may occur.
    • We reserve the right to discontinue or modify products without prior notice.
  1. Pricing & Payments
    • All prices displayed are in Rupees and inclusive/exclusive of applicable taxes
    • We do not store or share your payment details.
  1. Shipping & Delivery
    • Orders are processed immediately after the verification from third party service providers
    • Delivery timelines depend on your location and chosen shipping method.
    • We are not liable for delays caused by delivery partners, natural calamities, or unforeseen circumstances.
  1. Returns & Refunds
    • Due to the perishable nature of tea, we do not accept returns once the package is opened.
  1. User Responsibilities
    • You agree not to misuse the website, including activities such as hacking, spreading malware, or fraudulent transactions.
    • Any breach may result in termination of your account and legal action.
  1. Intellectual Property
    • All website content including logos, product descriptions, images, and text are the intellectual property of Chai Socail.
    • Unauthorized use, reproduction, or distribution is strictly prohibited.
  1. Limitation of Liability
    • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
    • Tea is a natural product—please consult a healthcare professional if you have any allergies, medical conditions, or are pregnant/breastfeeding before consumption.
  1. Privacy Policy
    • Your personal information is collected, stored, and used in accordance with our Privacy Policy.
    • We do not sell or share your personal data with third parties without consent, except as required by law.
  1. Governing Law
    • These Terms & Conditions are governed by the laws of India.
    • Any disputes will be subject to the exclusive jurisdiction of the courts in J&K.